We are family orientated and ask that this is respected by reducing noise on site between the hours of 2200 and 0730.
Dogs must be kept under control and on a lead at all times. Owners are responsible for cleaning up after dogs, a bin is provided at the edge of the dunes. Pets are not permitted in the rental Holiday Homes.
Fires are not permitted on site. Barbeques must be supervised at all times and are to be used for cooking only. Please keep barbeques at least 50cm off the ground. Any person found causing damage to the Parks property will be charged and removed from the park.
One vehicle per pitch is permitted on site at the door of your caravan or tent. Any additional vehicles must be parked off site, there is a public car park nearby. Where possible, please avoid vehicle movements after 2200 and before 0730. The speed limit on site is 5mph and pedestrians have right of way.
Commercial vehicles are not permitted on site. This includes being parked beside booked pitches. Commercial vehicles must be parked off site for insurance purposes.
Sandend Holidays reserves the right to refuse admission to the site, or require immediate departure from site without notice or reason whether booked or not.
The deposit taken at time of booking is non-refundable and cannot be transferred to a future booking.
Thank you and we hope you enjoy your stay!
Terms and Conditions
Terms, Conditions and Policies
Please ensure that you read and understand the Terms and Conditions before you submit your booking. By submitting a booking, you are deemed to have accepted these Terms and Conditions.
This contract is with Sandend Holidays. A contract exists as soon as we have issued our confirmation of booking, please check this carefully to see that it accurately reflects your wishes.
Please inform us of any discrepancy in writing within 7 days unless your holiday is to start within 14 days, in which case you should inform us within 24 hours.
Please see website for accurate prices for the season.
Season fees will vary applicable to holidays, special events and long weekends.
No refund will be offered for any awning not erected or additional persons that did not arrive.
Arrival and Departure
All visitors must report to reception on arrival. If the reception is closed, then please call 07546073677.
Check-in is 1400-2000 (Holiday Home 1500-2000). We kindly ask that you check out on the day of departure 0900-1200 (Holiday Homes 0900-1000).
For any timings out with these, please contact us on 07546073677 or firstname.lastname@example.org.
Holiday Homes are expected to be left in a clean and tidy condition.
The hirer has no right to sub-let the caravan or permit more than the agreed number of persons detailed on the booking form.
Pets are not permitted in the rental Holiday Homes.
A non-refundable and non-transferable deposit of 25% is required to confirm the booking with the remaining balance being due upon arrival.
Accepted Payment Methods
Deposit - Bank transfer
Final balance - Card, Bank transfer or Cheque
Cancellation Terms & Procedures
We recommend that you take out insurance cover for your holiday. Once the deposit has been paid, a contract has been entered into.
If you wish to cancel your holiday, please contact us at the earliest opportunity, in writing: email@example.com.
If the booking is cancelled less than 6 weeks before arrival, the full cost of the booking may be charged.
Sandend Holidays is a non-smoking (including e-cigarettes) environment, both in and outdoors. No smoking is allowed in any of the service blocks or sheltered areas.
Dogs (max 2 per pitch) are welcome provided this is disclosed at the time of booking. Pets should not be left unattended on the site at any time. Dogs must be kept on a lead and under control at all times and are the responsibility of you, the owner. Please make sure you clean-up after your dog and use the bins provided. Dogs, other than registered assistance ones are not allowed in any of the service blocks or the rental Holiday Homes.
Vehicles / Parking
A maximum of one car per pitch is allowed, to be parked on the door side of your caravan or tent. Any additional cars must be parked in the nearby parking areas away from the pitch.
Parking of commercial vehicles (including sign-written vehicles) on site is strictly prohibited.
Boats are not permitted on site. It may be possible to accommodate small trailers.
Sandend Holidays takes no responsibility for vehicles or their contents whilst parked on-site or nearby.
All vehicles using the site should keep to the speed limit of 5 mph and give way to pedestrians.
All caravans and Holiday Homes on the Park have a 10amp supply. This is adequate for lights, television, fridge, hairdryer, vacuum cleaners, razor, radio, standard non convention microwave ovens, domestic kettles.
Any heating appliance including electric cookers and electric hobs are strictly forbidden.
Hybrid / Electric Cars
The charging of hybrid / electric vehicles is not permitted on site. The site system is not designed for the charging of electric/hybrid vehicles at this time.
We are looking to provide suitable charging points in the near future.
Please keep your pitch clean and tidy throughout your stay.
Noise should be kept to a minimum to avoid disturbance to other park users. Noise between the hours of 2200 and 0730 will not be tolerated.
Open fires on any part of the park are strictly prohibited; this includes fire pits. Barbeques must be supervised at all times and kept at least 50cm off the floor, this includes whilst cooling.
Wetsuits, drysuits or similar are not permitted in the shower block. Dish washing is not permitted in the laundrette or shower block, please use facilities provided
Hot water is not to be removed from the Parks facilities.
If the pitch you have been allocated allows space for an awning, the awning can only be used for a maximum of two weeks at a time, after which the grass must be allowed to recover (approx. 2 weeks).
Strictly no ground sheets of any type.
Awnings must not be left unattended for more than 24 hours.
Caravans are not to be sold on the Park. All new or replacement holiday homes are to be purchased through Sandend Holidays.
Pitches to be kept in a clean well maintained condition.
Outside storage boxes, windbreaks, washing lines and similar will be subject to the Parks discretion.
Please ensure pitches are kept tidy and weed free.
Sandend Holidays nor any person acting on its behalf is in any way responsible for any loss, injury or damage sustained by them or for loss or damage to personal property, vehicles and the contents of both left within the site grounds, whether attended or unattended. This does not exclude liability caused by negligence or other breach of duty.
Sandend Holidays is committed to complying with the General Data Protection Regulation (GDPR) legislation, strengthening the security and protection of its customers and employees data. ‘Data Protection Law’ includes the General Data Protection Regulation 2016/679; the UK Data Protection Act 2018 and all relevant EU and UK data protection legislation.
Sandend Holidays complies with the data protection principles set out below. When processing personal data, it ensures that:
Only data specifically necessary for the supply of goods, services and accommodation to customers will be collected and stored. This includes Billing Address, Email Address and Payment Information.
it is processed lawfully, fairly and in a transparent manner in relation to the data subject (‘lawfulness, fairness and transparency’)
it is collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes (‘purpose limitation’)
it is all adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed (‘data minimisation’)
it is all accurate and, where necessary, kept up to date and that reasonable steps will be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay (‘accuracy’)
it is kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed (‘storage limitation’)
it is processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures (‘integrity and confidentiality’)
Online, only your order data billing, booking, and order contents data is stored on our server. This information is encrypted using a Secure Layer before it is transmitted over a web server. We do not store payment details.
Any printed documentation that includes customer data is stored securely.
Our customers have a permanent right to request that all data be erased at any time. If you wish to be erased from our systems, please contact us.
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